If you or someone you know is homeless or facing homelessness, it can be a distressing and scary time but you are not alone and help is available.
YMCA London South West run two hostels in Surbiton and Wimbledon, but we are not able to help you if you just turn up. You must be referred by one of the organisations or charities that we work with. Your first step should be to contact one of the agencies below (we recommend your local council first). They will assess your situation and if possible, refer you on from there.
Kingston Council HAT (Homelessness Assessment Team)
Tel: 020 8547 5460 (Out of office hours 020 8770 5000)
Email: hat@rbk.kingston.gov.uk
Website
KCAH Kingston Churches Action on Homelessness
Tel: 020 8255 7400
Website
Merton Council
Tel: 020 8545 3715 (Out of office hours 020 8770 5000)
Email: housingadvice@mertoncouncil.gov.uk
Website
SPEAR (Housing Charity based in Richmond)
Tel: 020 8288 6506
Website
We also accept referrals from the Probation Service, Social Services and Kaleidoscope.
Shelter offer an Emergency Housing Rights Checker if you are unsure about your eligibility for help with housing.
If you are a student or working, accommodation may be available at YMCA Parsons Green (David Ensor House). More information If I work or study, can I rent a room?.