• A  A  A  
Quick links
Assistant Key Worker (Bank)

July 11, 2017

Location: YMCA Surbiton
Hours of Work: 16 hours per week. 2 Shift per week. Early shift 7.00am–3.00pm or late shift 1.30pm–9.30pm
Hourly Salary: £8.55 per hour
Closing date: 31 July 2017  

We are seeing a confident individual to join our front of house team to provide a warm welcome and information point to all our residents, guests, members as well as to any telephone and email enquirers to the Association.  You will be part of the friendly reception team, resolving any queries or complaints which may arise and providing information on the services/facilities we offer, welcoming members of the public arriving at the centre and to ideally have had previous experience in a customer facing role. In addition you will have the ability to maintain accurate receipting/accounting, operate the switchboard, undertake bookings and ensure that the reception area is tidy and welcoming.

The ideal candidate must have experience of providing a professional level of customer service, have excellent communication skills, be computer literate and to have worked in an environment providing a service to the public. 

Please read the Guidance Notes before completing your application as they contain important information that will help you.

Please submit your completed application form no later than the deadline provided to the following email address recruitment@ymcalsw.org

Job Description
Guidance Notes
Application Form
Equal Opportunities Monitoring Form

Further details about the organisation and our activities visit www.ymcalsw.org.

YMCA London South West is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities.  As a responsible employer, we follow safer recruitment guidelines and will not accept a CV in lieu of a completed application form. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.

YMCA London South West is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values.