Based at: YMCA Surbiton
Hours of Work: 9.30pm to 7.30am, seven nights on, seven nights off
Annual Salary: £20,467.00 per annum
Closing date: 31 July 2017
An exciting opportunity has arisen for a Senior Night Support Worker at YMCA Surbiton. We are seeking an experienced, self-motivated individual who can ensure consistent levels of support standards between the day and night teams. Managing a small team of Night Support Workers, you will recruit and induct new team members; supervise and monitor staff performance; provide front of house and reception services, and deal with persons presenting as homeless; ensure the security and safety of the building and its residents; provide support and advice to residents, who may be dealing with a wide range of issues.
The ideal candidate will have knowledge of the problems facing homeless people; experience of dealing with a wide range of people; experience of recording and report writing; experience of dealing with conflict and challenging situations. It is essential for candidates to be able to recognise and communicate best practice; to be non-judgemental and to be able to confront difficult situations and reconcile different viewpoints. It would be beneficial for candidates to have experience of cash handling; supervising staff and working in a leadership role; and providing support to people with a variety of needs.
This role is subject to safeguarding checks including a DBS check in line with YMCALSW procedures. YMCA London South West is a Christian organisation, and as an employee, you will be required to respect its ethos and uphold its values.
Please read the Guidance Notes before completing your application as they contain important information that will help you.
Please submit your completed application form no later than the deadline provided to the following email address firstname.lastname@example.org
Further details about the organisation and our activities visit www.ymcalsw.org.
YMCA London South West is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. As a responsible employer, we follow safer recruitment guidelines and will not accept a CV in lieu of a completed application form. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.
YMCA London South West is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values.