Based at: YMCA Wimbledon
Hours of work:40 hours per week (worked over 7 days on a rota basis- Reception operating hours 9am – 9pm)
Pay: £20,800 per annum
Closing date: When vacancy is filled
We are seeking a confident Receptionist Co-ordinator to join our front of house team who will provide leadership, direction and operational management of the day reception team. You will ensure the reception team provide a high quality provision of customer service and excellent customer care; developing an effective team which is able to demonstrate initiative and deliver a high standard to users at the centre; hold regular team meetings; ability to handle cash and card transactions methodically and efficiently and ensure the opening/closing procedures are adhered to at all times; excellent project planning, change and time management skills, together with the ability to inspire and motivate others.
Candidates must have previous senior management experience of managing a customer service function within a medium sized organisation; well developed IT skills, together with strong team leadership and performance management grounding.
YMCA London South West is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. As a responsible employer, we follow safer recruitment guidelines and will not accept a CV in lieu of a completed application form. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.
YMCA London South West is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values.
For a full job description and an application pack, please visit our website at: http://www.ymcalsw.org/category/job-opportunities/