Based at: YMCA Wimbledon
Hours of work: 20 hours per week
Worked on rota basis including weekends and evenings.
Hourly salary: £9.85 per hour
Closing Date: 17 November 2017

An exciting opportunity has arisen for a Sales and Membership Advisor. You will create and handle sales enquiries; conduct tours of the facilities for potential members; close membership sales and follow up with potential members throughout the process; achieve membership sales figures through promotions, and the implementation of marketing plans and sales procedures; ensure that all members have a good experience within the Centre, and address any complaints that may arise.

It is essential to have a good understanding of the Health and Fitness/Leisure Industry; knowledge of high quality customer care; experience of providing services to the public; experience using a range of computer software; the ability to work well within a team; to develop and maintain positive working relationships; and the ability to provide a range of activities meeting the needs of diverse groups. It would be beneficial for applicants to have or be working towards a Level 2 Sales or Fitness Instructor qualification; have knowledge of the YMCA and its services; and some experience working in sales.  This role is subject to safeguarding checks including a DBS check in line with YMCA LSW procedures.

Please submit your completed application form no later than the deadline provided to the following email address

Job Description
Guidance Notes
Application Form
Equal Opportunities Monitoring Form

Further details about the organisation and our activities visit

YMCA London South West is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities.  As a responsible employer, we follow safer recruitment guidelines and will not accept a CV in lieu of a completed application form. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.

YMCA London South West is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values.